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I cannot access a repository, why?
If you cannot access a repository, please follow this procedure :
1. Make sure you are using a recent version of git. Version 1.7.x in particular has many issues.
2. Make sure your GASPAR credentials are correct by trying to login on this page :
https://git.epfl.ch/polyrepo/private/repository/my.go
If you cannot login it means your GASPAR credentials are invalid (bad username, wrong password, etc). In this case go to the GASPAR portal to seek help.
If you are a guest your username is your email address, and you must validate your guest account (by clicking on the link in the confirmation email) before you can use it.
3. Use this form to check if you have the required access level. If not, contact one of the repository's administrators directly to get access
4. Make sure you are using the correct command to clone the repository :
- Go to the My repositories page
- Click on the repository you want to access
- The command will be shown to you, e.g. :
-
git clone https://username@git.epfl.ch/repo/repositoryName.git
-
5. If the git clone command gives you this error : fatal: Authentication failed :
- Go back to step 2 & 3 and make sure that you have the required access level and that you are using the correct git command
- If it's ok you are most probably giving a wrong password, please try again several times. If you have special characters in your password (e.g. accented letters or special signs) make sure that they are correctly interpreted by your system, they are often encoding issues
6. If it's still not working please send an email to 1234@epfl.ch. Make sure to mention :
- The repository name
- The git clone command you are using, e.g. : git clone https://myself@git.epfl.ch/myrepository.git
- Your GASPAR username (or email address if you are a guest)
- Any error messages shown by the system
Related questions
- Ce wiki
- Cette page